Shiply Support

Listing a Delivery 7

• How do I get a quote?
• Importing eBay items
• Unsure of weight/dimensions
• Uploading photos
• I don't have the post code of an eBay item I am bidding on/have won

View all 7

Managing your listing 11

• How can I edit my delivery listing?
• Can I request a quote from a specific transport provider?
• How do I accept a quote?
• How do I decline a quote?
• I no longer need quotes, how can I delete the request?

View all 11

Payment & Service 14

• How does the payment work?
• What are the payment methods?
• Paying the deposit
• How do I pay the balance?
• How do I know that I can trust the transport provider?

View all 14

Membership & Account 5

• How do I register on Shiply?
• Managing my account
• Protecting my account
• Recovering lost username/password
• How can I delete my account?

Membership & Account 7

• How do I register?
• Managing your account and profile
• Lost username/password
• Why can't I register another account?
• Why can't I place a quote?

View all 7

Using Shiply 8

• How to search for deliveries?
• How do I search along a route?
• How do I search for deliveries local to me?
• How do I save a search and manage email alerts?
• How do I place a quote?

View all 8

Rules & Fees 5

• Contact information policy
• Do I have to pay to use Shiply?
• How much do I have to pay for a successful quote?
• Why have my messages been deleted?
• Excessive Cancellation Policy - Fee Surcharges & Quote Delays

To contact Shiply customer service please create a ticket using the button above. 0