Unfortunately the nature of deliveries means that damages can sometimes occur during transit.
If you have purchased a shipment protection plan, please contact Shiply inside 24 hours of delivery to make a claim. Unfortunately, claims made later than this will not be valid.
If you have not have not purchased a shipment protection plan but find that the item has been damaged please contact your transport provider to resolve.
Shiply acts purely as a neutral venue through which Transport Providers and Users can meet and enter into their own agreements. Shiply is not involved with the actual transaction.