Payment & Service

I have accepted a quote but not won my eBay auction, what can I do?
It is strongly advised that you wait until the end of the eBay auction before accepting a quote on Shiply, as once you have accepted a quote and paid the de...
Wed, 15 Mar, 2017 at 4:59 PM
How can I get a refund?
Please contact customer service, who will be happy to assist you with this. It's a straightforward process and we'll just ask a few questions ...
Thu, 16 Mar, 2017 at 8:08 AM
How do I leave feedback?
Your feedback is very important as it helps other users to determine the trustworthiness of the transport provider. Once your delivery is complete you will ...
Thu, 16 Mar, 2017 at 9:06 AM
Where can I get a VAT receipt?
If you require a VAT receipt you will need to contact your chosen transport provider to obtain this for both the deposit and remaining balance. If they are ...
Thu, 16 Mar, 2017 at 9:06 AM