How can I get a refund?

Modified on Fri, 4 Dec, 2020 at 5:27 PM

Please contact customer service, who will be happy to assist you with this.

It's a straightforward process and we'll just ask a few questions about what went wrong.

Please note it can take up to 10 working days for refunds to appear on your card statement. We will also send you an email once the refund has been issued, to keep you in the loop.